Dana is a dedicated case manager and specialist support coordinator with comprehensive hands-on experience across the disability, mental health, and community sectors.  She is widely recognised for her deeply person-centred approach, ensuring that every support plan is guided by the individual’s unique goals, strengths, and lived experience. Dana has supported a diverse range of clients, including individuals with acquired brain injuries (ABI), spinal cord injuries, mental health conditions, and complex needs related to substance use. Her experience spans hospital discharges, high-risk accommodation transitions, VCAT advocacy, and crisis intervention. All approached with empathy, professionalism, and a focus on long-term, meaningful outcomes.  Dana brings strong expertise in working with statutory bodies and trustees, including Funds in Court and State Trustees, and has a deep understanding of compensation and rehabilitation schemes such as TAC, NIISQ, iCare, and WorkCover. Dana’s knowledge of these systems allows her to navigate complex funding pathways and ensure clients receive the support they are entitled to. Dana also has extensive experience in the not-for-profit and social housing sectors, having worked closely with the Department of Families, Fairness and Housing (DFFH) to deliver tenancy support and housing stability programs. Her collaborative approach and advocacy skills have helped many clients maintain housing, access community services, and build independence. With a strong foundation in multidisciplinary collaboration, Dana is known for her clear communication, effective service coordination, and ability to build respectful, trusting relationships with clients, families, guardians, and professionals alike. Through her business, Dana delivers tailored, trauma-informed case management and support coordination that upholds the principles of choice, dignity, and inclusion, empowering every person to take charge of their journey.